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Once you set your teams up for success by leveraging our telemarketing services, you’ll be confident in your ability to successfully achieve company objectives. these are just some of the words that describe the culture at Quality Contact Solutions. He is a leading expert on telecommunications, Caller ID and Do Not Call compliance, and is a regular speaker within the industry circuit. +49 (0) 6105 / 91 13 0 Fax +49 (0) 6105 / 18 80 info.fra@quick-cargo-service.de They have an experienced background to cover the grounds of the virtual world, have a question about how to pivot to the virtual world? Kid Gloves Required – Bespoke Furniture to Hong Kong. About QCS UK; Meet the team; Testimonials; Our Offices; Global Network; Join the Team; Services. Siobhan works closely with the warehouse team to facilitate the smooth and efficient running of the daily workload, ensuring that we meet the delivery requirements of our customers. Home » Archives for QCS UK . Mike has 35 years of experience within the industry, and he really loves what he does! Their “meet the team” section is also on the about page. Browsing from a Mobile or Tablet device is also supported. In his spare time, Gareth likes to spend time with his family. Home » News . Don Randall MBE . is responsible for ensuring innovation and key initiatives are accomplished for each QCS client on an ongoing basis. info.lhr@quick-cargo-service.co.uk . Steve’s 21+ years of programming and database design experience is instrumental in enabling an excellent client experience from data to reporting at QCS. Air Freight; Sea Freight; International Trade Management ; Industries Served; Practical Info; News. Browsing from a Mobile or Tablet device is also supported. Meet the Team . Since then Cathy has become a well respected leader among family, friends, employees, and the business community. Throughout her career, Kelli has worked on both inbound and outbound B2B and B2C programs. Chairman Penny Steele. Have peace of mind knowing that we’ll work tirelessly to achieve your business goals. In addition, Mr. Garfinkel is the President of Quality Voice & Data, Inc. and Quality Online Solutions, Inc. Air Freight; Sea Freight; International Trade Management; Industries Served; Practical Info; News. Steve has an extensive background in all aspects of telemarketing and has an in-depth understanding of both the business and technical industry requirements. It’s not easy, and we get it. With this, she holds a strong passion for organizational advancement and customer satisfaction. Quality Control Services (QCS) is a Non Destructive Testing Company that offers NDT Testing services, NDT level III Services, and API Inspectors for Saudi Industrial market in Construction, Petro Chemical Plants, Shutdowns, Fabrication, Annual Maintenance, Refineries, etc.. CQC Outcomes are now called Key Lines of Enquiry. Senga Currie Head of Care Development (Scotland) At QCS, we have been very busy developing new processes to enhance your Quality Assurance System and keep you abreast... Read more. Principal focus placed on recruiting new clients and ensuring QCS' profitability via expense control and contract negotiations. Seb enjoys spending time with his family and carrying out renovations to his house! Distag QCS Christmas Opening Hours 2020. Kid Gloves Required – Bespoke Furniture to Hong Kong. Angela Garfinkel co-authored an online course for The Direct Marketing Association (DMA) called Teleservices. Julie is the Vice President of Sales for Quality Contact Solutions. Upon establishment in Al Khobar early in 2009, QCS has been fully licensed and approved for all NDT services. WCS Care Group Head Office - Newlands Whites Row Kenilworth CV8 1HW. Turkish paper cone leader replaced their automation with an integrated DCS and QCS to meet quality targets A Turkish paper cone manufacturer with half a century of experience, Teknik Masura, purchased a paper mill in 2017 in Edirne, northwest Turkey. Blog; Case Studies; Contact; Archives. as a Call Center Manager. Please note, Quanta part of QCS Staffing does not sponsor Visa applications. Our team of professionals are here for you! QCS is your premier choice for B2B Outbound Marketing. A.J. To be quite frank, you are right! Gareth joined Distag QCS in October 2017, bringing with him over 12 years’ experience in Industrial supply. Kelli’s detail-oriented approach is used to analyze existing operations and to implement best practices, new strategies, processes, and efficiencies, enabling her clients to achieve better outcomes. His diversity of call center experience lends itself well to support a wide variety of clients and their unique requirements. For more information read our privacy policy. Continue using the site or click "I Accept" to agree to the use of cookies. In addition to nearly 30 years of industry experience, Angela’s credentials include Customer Engagement Compliance Professional (CECP), Professional Association for Customer Engagement, and Self-Regulatory Organization Auditor. So when one of the team have a great big smile on their face, you know that it means cars, motorbikes or super-fast planes are usually involved! We have 12 in our team of window cleaners and cleaning specialists. Megan’s experience includes working as an outbound sales & marketing director for a Fortune 100 company for several years in addition to sales and marketing positions with QCS. Our CEO and founder, Stephen Trigg, established Quanta to be a company that sets the highest possible standards... We unite people with life changing industries. Locations. The QCS Management System supports any modern Web Browser compatible with HTML5 and CSS3 and is available as an iOS App or an Android App. Provide guidelines to the team in process solving problem using WCM tools: 7 Steps of QCS, 7 steps of QMO&R support Audit Prepare/coach teams that are identified to present projects during WCM audits Prepare QC Pillar presentation for WCM Audits and assure audit presentations have the proper methodology and project content. Care, Quality and Services teams. Well-known within the telecommunications and teleservices industries, Garfinkel has more than 30 years of experience in a wide range of technologies, including TDM, SS7, IP, WIFI and Wireless, and specializes in value-added solution development. As Director of Insight & Innovation here at QCS, Christine will draw on her creative and innovative skillset, to help provide frontline care staff with the tools they need to deliver outstanding care. We unite people with life changing industries. This website uses cookies. You can trust the team at QCS to conduct an effective assessment of your needs. Julie Kramme is the Vice President of Sales for Quality Contact Solutions. Head Office team. Darla is responsible for ensuring all accounting and human resource functions are managed for the organization. One of our offices, Quick Cargo Service Germany (QCS) has started a series of air transport shipments consisting entirely of temperature controlled (at 15-20 degrees) pharma shipments. Ipswich staff; Tullow staff; Dungannon staff; Careers; Contact; Partners Login; Partners Login; Tweets by @distagqcs. Browse our latest jobs, blogs & industry news. Q Talk on How to Prepare for your CQC Inspection. Angela Garfinkel Founder & President Dean Garfinkel Chief Operating Officer Julie Kramme VP of Sales […] and customs broker. 98% of our clients say they would recommend QCS to a friend or colleague. They worry about choosing the wrong online event solution and spending too much money. Angela’s call center experience spans close to 30 years on both the call center vendor and client sides of the business. Dean is the Chief Operating Officer at Quality Contact Solutions. The QCS Management System supports any modern Web Browser compatible with HTML5 and CSS3 and is available as an iOS App or an Android App. Rich Hamilton is the Vice President of Compliance and Administration Services for Quality Contact Solutions, as a Customer Engagement Compliance Professional (CECP), Rich oversees the QCS telemarketing compliance consulting practice which conducts compliance assessments, reviews, and audits for companies that require outside professional assistance. Showcasing the company’s leadership team in polaroid style photographs is a subtle touch, but it makes a difference. Steve is the Vice President of Information Services for Quality Contact Solutions. About QCS UK; Meet the team; Testimonials; Our Offices; Global Network; Join the Team; Services. I want it but… do I actually need it? As a Customer Engagement Compliance Professional (CECP), Rich oversees the QCS telemarketing compliance consulting practice which conducts compliance assessments, reviews, and audits for companies that require outside professional assistance. Latest News 16-Dec-2020 Merry Christmas - Distag QCS Christmas Opening Times . Air Freight; Sea Freight; International Trade Management; Industries Served; Practical Info; News. Angela has a B.S. specialisms. overseeing the QCS At Home management team. QCS have released the Mock Inspection Toolkits and the corresponding policy for care homes for older people in Scotland. 06th April 2018 Update on Scottish Changes. The QCS Care Management System contains over 2,500 pages of policies, procedures and guidance, all personalised to your organisation. login register shortlisted jobs. ... Cathy along with her business partner Karin Hall, founded QCSS (Quality Customer Service & Sales) in 1991. Alison has worked in general practice management for 18 years, with experience managing both large and small medical practices providing a wide range of services. Prior to joining Quality Contact Solutions, Kelsey spent over 8 years working for a large inbound & outbound call center in various roles including human resources, technical support, reporting, and data management. is responsible for ensuring innovation and key initiatives are accomplished for each QCS client on an ongoing basis. She also is a certified Customer Engagement Compliance Professional (CECP). Jake Security & Debt Collector. Rich is also the creative powerhouse behind many special projects and initiatives throughout the organization. QCS has always considered its clients as assets. We definitely understand the ripple effect this has on everyone. We provide our customers with innovative and cost-conscious global solutions. Meet the Team; Resources. A.J. A.J.’s deep background in call center management, including training, operations management, and his recent role as Director of Operations for QCS is skillfully leveraged to produce better results for each client’s outsourced call center budget dollar. Prior to joining Quality Contact Solutions, Steve worked at a well-known provider of outsourced teleservices where he managed all phases of IT projects, from needs analysis and requirements definition to development, implementation, and training. Air Freight; Sea Freight; International Trade Management; Industries Served; Practical Info; News. At QCS we provide the care sector’s leading compliance toolkits, helping providers to meet care standards with minimal fuss. Megan’s unique viewpoints are invaluable considering she has been both a client and an employee of Quality Contact Solutions. Air Freight; Sea Freight; International Trade Management; Industries Served; Practical Info; News. Meet the Team; Partners; Work with us; Current Opportunities; Refer and Earn; Contact Us; Expert Insights ; Events ; Case Studies ; Ask Sheila ; Policy Updates ; Useful Guides ; Glossary ; Policy Updates . August 14, 2015. is a hands-on leader and he loves to win! Meet the Team. Will joined the Distag QCS team in July 2016 as a Procurement and Purchasing Officer. As Director of Client Services, Melissa is responsible for managing an array of technical and support functions for the company. Windle is the Director of Client Engagement at Quality Contact Solutions. OUR OFFICES . Dorothy holds a background in business management and finance, with a BA in Business Administration, an MA in Organizational Management, and an MBA in Business Economics. How many times have you asked yourself that question? Angela Garfinkel Founder & President Dean Garfinkel Chief Operating Officer Julie Kramme VP of Sales […] About QCS UK; Meet the team; Testimonials; Our Offices; Global Network; Join the Team; Services. Nathan’s experience has run the gamut with stints as Supervisor, Quality Assurance, Program Management, Account Management. She likes to travel, with Tenerife being her favourite holiday destination. Julie has a strong track record for building strong and lasting partnerships with each client she works with. To stop getting policy updates from us, enter your email here and click unsubscribe. This vision comes to life through the digital delivery of all necessary compliance policies, procedures, guidance and inspections tools that Care Providers require to achieve an outstanding CQC rating. She frequently speaks and writes about how to improve call center performance and how to ensure regulatory compliance. Backed by a team of experienced professionals, our strategic services meet the needs of all types and sizes of clients - from small startups to large firms - and deliver lasting changes with measurable growth. Customer Engagement Compliance Professional (CECP). Whether you need help navigating warranty or insurance policies, or have a long list of repairs, maintenance, or upgrades, Quality Coach Services is the clear choice for you and your RV. Our experienced team at EventMind are experts when it comes to event technology. Instead of writing paragraphs for agents to “read”, consider developing an outline or road map that provides directional conversation and key talking points to assist in accomplishing their objective. Julie is responsible for working with the sales team members to achieve the company’s sales and growth goals. If your days are spent trying to find deals to reach quotas and attempting to solve every operational issue that comes your way, chances are you aren’t in a solid position to win. Christine has nearly three decades of expertise in driving innovation in the care and voluntary sectors. job search. Meet Our Experts Quality-oriented, positive, optimistic, ambitious, dedicated, fun…these are just some of the words that describe the culture at QCS. Our technical, management and support team work in close collaboration with each other to deliver the best services and solutions that play a … She comes to work every day with the goal of equipping the entire team with the tools needed for success. The QCS Management System supports any modern Web Browser compatible with HTML5 and CSS3 and is available as an iOS App or an Android App. Melissa Hinrichs is the Director of Client Services for Quality Contact Solutions. Air Freight; Sea Freight; International Trade Management; Industries Served; Practical Info; News. With the information we learn from you, we’ll craft a plan that addresses your business needs. Chris is responsible for the management of all processes, procedures, client relationships, and strategic vision. Air Freight; Sea Freight; International Trade Management; Industries Served; Practical Info; News. As an industry leader, Angela has been deeply involved with the Professional Association for Customer Engagement (PACE) as one of the founding members of the PACE Midwest Chapter. Login to your Sendlane account to start automating your entire marketing experience. Angela Garfinkel is the founder of Quality Contact Solutions. Approved Supply Partners QCS members have access to more than 250 national supply partners that meet or exceed regulatory … the QCS team as they work toward achieving client goals. They have an experienced background to cover the grounds of the virtual world, have a question about how to pivot to the virtual world? A.J. Under Melissa’s direction, the QCS Client Services team also supports back-office functions including fulfillment (fax, email, and mail) and the QCS At Home technical requirements. Over 40 years, we have built an industry-wide reputation for our reputable, trustworthy, professional and knowledgeable team. job search. Kelsey Olsen is Vice President of Enhanced Telecom Services for Quality Contact Solutions. His diversity of call center experience lends itself well to support a wide variety of clients and their unique requirements. Board of Directors. Julie’s primary passion is achieving goals without sacrificing quality. Meet Our Team. ), Melissa spent over 10 years working for a highly respected call center services provider where she fulfilled a variety of positions, including Reporting Specialist and Programmer/Analyst. October 12, 2018. that ranked its Food Safety/GAPs Team No. Quality-oriented, positive, optimistic, ambitious, dedicated, fun…. the team at QCS for high-quality B2B and B2C Inbound Call Center Services. If you need a B2B outsourced call center team, I highly recommend A.J., Ryan and the team at QCS.” Steve Small is the Vice President of Information Services for Quality Contact Solutions. Meet Our Experts Quality-oriented, positive, optimistic, ambitious, dedicated, fun…these are just some of the words that describe the culture at QCS. Blog; Case Studies ; Contact; Say hello: +44 (0) 1753 681900. info.lhr@quick-cargo-service.co.uk. Meet the OSP Cyber Academy Team, our Ambassadors and Trainers. Free up time and focus on critical company goals. Cathy prides herself on being a Christian leader. About QCS UK; Meet the team; Testimonials; Our Offices; Global Network; Join the Team; Services. Our experienced team at EventMind are experts when it comes to event technology. November 27, 2017. We are accepting applications from candidates across the UK. At PBM, Kelli’s underlying clients included EUTF, Cigna, Health Spring, TennCare, and PharMerica. 01536 532 900 MEET OUR EXECUTIVE TEAM. Nathan is responsible for ensuring client success for one of QCS’s largest clients and for overseeing the QCS At Home management team. Prior to joining the Quality Contact Solutions team (as our 2nd employee! Julie is responsible for working with the sales team members to achieve the company’s sales and growth goals. He was instrumental in developing and implementing the Self-Regulatory Organization (SRO), which has been credited by the Federal Trade Commission as a positive step in the teleservices industry. Registered charity number: 1012788 Registered in England (address above) Registered … a Customer Engagement Compliance Professional (CECP), oversees the QCS telemarketing compliance consulting practice which conducts compliance assessments, reviews, and audits for, companies that require outside professional assistance, Rich also advises the QCS management team on telemarketing compliance matters, Rich also manages accounting, human resource, the administrative staff, ensuring all team members are aligned to support. Kelsey is one of those people that makes easy work of unique client requests. Most companies are overwhelmed and confused when looking for online event solutions. – Our Mission – While a lot has advanced in the manufacturing industry, paper continues to be the backbone of the front line workforce. We rely on the QCS team to conduct multiple call center programs on an annual basis. Q Talks are our series of informative and topical webinars run by leading experts from Quality Compliance Systems. LOCATIONS. Life Sciences. The Most Effective Cold Calling Scripts Look Like This, Elevate Your Sales With An Outbound Call Center. Contact us today! Our key focus are in the areas of Education, Protection and Enabling companies and clients to achieve business growth in the digital age. QCS offer a wide range of cleaning services for any property size from residential through to industrial and commercial. Frankfurt QCS – Quick Cargo Service GmbH Kurhessenstrasse 3 64546 Mörfelden-Walldorf Tel. shortlisted jobs. Academy team, our Ambassadors and Trainers daily basis achieves its aims in through... To conduct multiple call center programs on an as-needed basis for Quality Contact Solutions, and... Solver ; accurate and high attention to detail is second to none. ” focusing on critical goals. 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Merry Christmas - Distag QCS ( UK ) Ltd Unit 24, Farthing Road Industrial Estate Sproughton! Called key Lines of Enquiry their “ Meet the team of Care experts! International Trade Management ; Industries Served ; Practical Info ; News of team sport is! Education, protection and Enabling companies and clients to achieve business growth in the job advert by leading from! Power for more competitive pricing children, as well as understanding the unique of! Pride in working smart and working hard to drive the very best every! Of Enhanced Telecom Services qcs meet the team Quality Contact Solutions team ( as our employee. Achieving goals without sacrificing Quality, Cigna, Health Spring, TennCare, and the Leadership.. 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